Privacy Policy

Introduction

SubscriberLink ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Display name or username
• Profile information you choose to provide

1.2 Payment Information

Payment information is processed securely by Stripe. We do not store your full credit card numbers or banking details. We may receive:

• Last four digits of your card (for display purposes)
• Billing address
• Transaction history

1.3 Usage Data

We automatically collect information about how you use our Service:

• Pages viewed and features used
• Time spent on the platform
• Device information (browser type, operating system)
• IP address and approximate location
• Referral source

1.4 Content

We store content that you upload or create on our platform, including:

• Photos and videos
• Messages between creators and fans
• Comments and posts

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process payments and manage subscriptions
• Send you important updates about your account
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Data Storage

Your data is stored using the following services:

• Supabase: Database and user authentication
• Supabase Storage: Media files (photos and videos)
• Vercel: Application hosting and edge functions

All data is stored in secure, encrypted environments. We implement industry-standard security measures to protect your information.

4. Third-Party Services

We use the following third-party services that may collect data:

4.1 Stripe

We use Stripe for payment processing. Stripe collects and processes payment information in accordance with their Privacy Policy.

4.2 Supabase

Supabase provides our database and authentication infrastructure. See their Privacy Policy.

4.3 Vercel

Vercel hosts our application and provides analytics. See their Privacy Policy.

5. Data Retention

We retain your data as follows:

• Account data: Retained while your account is active and for a reasonable period after deletion
• Content: Retained until you delete it or your account is terminated
• Transaction history: Retained for 7 years for legal and tax purposes
• Usage logs: Retained for up to 90 days

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your data in certain circumstances

To exercise these rights, please contact us at support@subscriberlink.com.

7. Cookies and Tracking

We use cookies and similar technologies for:

• Essential cookies: Required for authentication and session management
• Analytics cookies: Help us understand how users interact with our Service

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features of our Service.

8. Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Users

If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

By using our Service, you consent to the transfer of your information to these locations.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Regular security assessments
• Access controls and authentication
• Rate limiting and abuse prevention

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: support@subscriberlink.com